akasega Appeal (Complete)

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dima864444
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Re: akasega appeal

Post by dima864444 » Tue Jul 30, 2019 3:48 am

Hikikomori wrote:
Sun Jan 13, 2019 12:29 pm
Hi Dima, you still have a cheated game that you haven't relocked, and you haven't listed all the games you cheated in and relocked. You forgot to mention;

super duper flying genocide 2017
codename cure
eventide
dungeons II
hardroom
transmissions element 120
Jet Racing Extreme
and Cat on a Diet which still needs to be relocked.


Archiving your Astats Appeal. Please be sure to update the Astats Appeal thread as well with all new information. http://astats.astats.nl/astats/aforum/s ... 80#pid5180
i already reset achievements, check my steam profile

dima864444
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Re: akasega appeal

Post by dima864444 » Tue Jul 30, 2019 3:48 am

ALL ACHIEVEMENTS IS RESET, CAT ON A DIET I REMOVE FROM MY ACC. PLEASE UPDATE INFO.

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Hikikomori
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Re: akasega appeal

Post by Hikikomori » Tue Jul 30, 2019 3:48 am

Hi Dima, unfortunately we cannot see achievement data for games that are removed from accounts to see if they are reset. If you can contact support to readd the game, that would be most helpful.

Were you family sharing this game? Was this game refunded or did you remove it from your account using the support tool?

This method will work if you previously removed the game from your account.
Go to Help->Steam Support, search for the game you want to restore, select "This game is no longer in my library" then it'll give you an option to restore the previously removed game.
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dima864444
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Re: akasega appeal

Post by dima864444 » Tue Jul 30, 2019 3:48 am

Go discord

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Xeinok
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Re: akasega Appeal

Post by Xeinok » Tue Jul 30, 2019 3:48 am

Please make your account public again and keep it public.
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Xeinok
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Re: akasega Appeal

Post by Xeinok » Tue Jul 30, 2019 3:48 am

Xeinok wrote:
Mon Feb 11, 2019 11:36 pm
Please make your account public again and keep it public.
Account is now public, waiting for staff reply.
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Re: akasega Appeal

Post by Xeinok » Tue Jul 30, 2019 3:48 am

I reached out to a Russian user on 100Pals for some help translating.
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dima864444
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Re: akasega Appeal

Post by dima864444 » Tue Jul 30, 2019 3:48 am

Xeinok wrote:
Wed Apr 10, 2019 6:34 pm
I reached out to a Russian user on 100Pals for some help translating.
-Update 4/13: waiting for akasega to accept his friend request so he can give the translated message. PM sent to akasega so he knows that the friend request is not random.
Hi, i reached with russian user, i wrote him that to what

Fabio
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Re: akasega Appeal

Post by Fabio » Tue Jul 30, 2019 3:48 am

-Update 4/13: waiting for akasega to accept his friend request so he can give the translated message. PM sent to akasega so he knows that the friend request is not random.

Thanks for talking with KVNVBI, i will ask him to translate another message to you so we can keep the language barrier to a minimum.
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Re: akasega Appeal

Post by Fabio » Tue Jul 30, 2019 3:48 am

With KVNVBI helping us translate everything, we were able to talk with akasega easier. Cat on a diet will not relock, as it instantly unlocks the achievements when resetting them, even while still inside of the program. The next paragraphs are what we asked him to try.

[ Hi Dmitriy, we can not see achievement data for games that are removed from an account to see if they are reset. If you can contact steam support to add the game back to your account, that would be very helpful.

Were you family sharing this game? Was it refunded or did you remove it from your account using the steam support tool? This method will work if you have removed the game from your account.
In steam, go to Help -> Steam Support, go to the bottom of the page and type in A Cat On A Diet in the search bar, and select "This game is no longer in my library" . It will then give you the option to restore the game from being removed.

If you do have the game on your account, first you need to delete the local save file. To do this, open your file explorer application, and type in %appdata% in the search bar. Look for the CatOnADiet folder and delete it.Now you can close out of your file explorer application. Now launch Cat On A Diet. You should see a window pop up that says Steam has detected a mismatch. Make sure you press on "Overwrite with my local copy" , and that will delete your cloud save. Now close out of the game. The last thing to do is relock the achievements for cat on a diet."

Please let us know how this goes.]

After this did not work, we gave him four more options:
Ok, we have three more possible fixes for you to try with getting Cat on a Diet fixed correctly.
1) In SAR, try setting all statistics to 1, instead of 0. If we are lucky, that will force update the values you see in your steam library
2) Try resetting the entire game with SAR again, but while in offline mode on steam. Then log out, and log back in to online mode.
3) It is possible that clearing the steam cache may solve the statistics not showing right. Doing this will log you out of steam. To do this, open the settings panel in Steam by selecting Steam from the top left, and then settings. In the panel, select the Downloads tab, and you will see a button that says "CLEAR DOWNLOAD CACHE" at the bottom.
4) There is also a fourth option, which we do not want to ask you to do. It would be to just not play the game again, as SAM seems to have messed something up. It is your choice on that, if none of the other options worked.

TLDR: Cat on a Diet has not been able to be relocked in any way whatsoever, and everything we have tried has not fixed it. The game will have to be invalidated as there is nothing more we can try to have akasega do. I believe this was the lsat thing on his appeal that needed attention, but I will go through the games again to make sure.
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