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Re: IceWolf Appeal

Posted: Tue Feb 11, 2020 12:24 pm
by IceWolf
I've just did that. Same results.
This game is stubborn.

Re: IceWolf Appeal

Posted: Fri Feb 14, 2020 3:50 pm
by Fabio
Hmm, it looks like we'll just have to have these 2 games invalidated indefinitely. To be sure, it is Universe Sandbox and The Sandbox both that are not staying relocked? And are you alright with this being what happens with these two games? We can try to figure out more solutions, but we have exhausted most of them already, if not all.

Re: IceWolf Appeal

Posted: Wed Feb 26, 2020 9:23 am
by IceWolf
I have no other choice. And yes, Universe Sandbox and The Sandbox are those who get all the achievements back as soon as I start them.
If you come up with a solution just let me know.
Thank you for your understanding.

Re: IceWolf Appeal

Posted: Thu Feb 27, 2020 12:04 am
by Fabio
I'll go ahead and have these marked as invalidated on the trackers then, sorry we were unable to fix them properly. Unfortunately, some games refuse to work with us.

If any other issues pop up for you in the future, feel free to let us know and we'll see what we can do to help!